2. Information About Us
By using this website, you signify acceptance of this Privacy Statement. If you do not agree with or you are not comfortable with any aspect of the Privacy Statement, your only remedy is to discontinue use of the website. We reserve the right to modify this Privacy Statement at any time. Your continued use of any portion of the website following notification or posting of such changes will constitute your acceptance of those changes.
3. Information We May Collect From You
Curragrove Financial Services Ltd trading as Low Cost Life Cover.ie & AC Financial Services is regulated by the Central Bank of Ireland and is an Irish private limited company registered under company number 501015 with its registered office at 6-9 Trinity Street, Dublin 2 Ireland. We can be contacted by email at info@Low Cost Life Cover.ie or by telephone at +353 (1) 685 3818
3. Accessing The Website
3.1 Access to the website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the website without notice. We will not be liable if for any reason the website is unavailable at any time or for any period.
3.2 From time to time, we may restrict access to some parts of the website, or the entire website to different groups of users.
3.3 If you choose, or you are provided with, a username or password or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it to any third party. We have the right to disable any such username or password whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.
3.4 You are responsible for making all arrangements necessary for you to have access to the website. You are also responsible for ensuring that all persons who access the website through your Internet connection (using your username or password) are aware of these Terms, and that they comply with them.
4. Intellectual Property Rights
4.1 We are the owner or the licensee of all intellectual property rights in the website, and in the material published on it.
4.2 In respect of all material that you submit to or post on the website:
4.2.1 you grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-licence such rights; and
4.2.2 you confirm that you have obtained the consent of any individual identified in such material to the posting of the material on the website.
4.3 You may print off a reasonable number of copies, and may download extracts, of any page(s) from the website for your personal reference.
4.4 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
4.5 Our status (and that of any identified contributors) as the authors of material on the website must always be acknowledged.
4.6 You must not use any part of the materials on the website for commercial purposes without obtaining prior written consent to do so from us or our licensors.
4.7 If you print off, copy or download any part of the website in breach of these Terms, your right to use the website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
5. Reliance On Information Posted
Unless otherwise agreed by us in writing, commentary and other materials available for download on the website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the website, or by anyone who may be informed of any of their contents.
6. The Website Changes Regularly
We aim to update the website regularly, and may change the content at any time. If the need arises, we may suspend access to the Website, or close it indefinitely.
7. Our Liability
7.1 Unless otherwise agreed by us in writing, the material displayed on the website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
7.1.1 all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and/or
7.1.2 any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the website or in connection with the use, inability to use, or results of the use of the website, any websites linked to them and any materials posted on them, including, without limitation any liability for:
(a) loss of income or revenue;
(b) loss of business;
(c) loss of profits or contracts;
(d) loss of anticipated savings;
(e) loss of data;
(f) loss of goodwill;
(g) wasted management or office time; or
(h) any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
7.2 Nothing in this section 7 affects our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.
8. Information About You And Your Visits To The Website
We process information about you in accordance with our Privacy Statement. By using the website, you consent to such processing and you warrant that all information provided by you is accurate.
9. Uploading Material To The Website
9.1 Whenever you make use of a feature that allows you to upload material to the website, such as comments, notes or any other information or material, or to make contact with other users of the website, you must comply with the Content Standards (see section 13 below). You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
9.2 Any material (subject to our obligations under data protection law) you upload to the website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the website constitutes a violation of their intellectual property rights, or of their right to privacy. Any material uploaded to the non-public areas of the Website, accessible only by using a password, will be considered private and confidential. However, in the event that you disclose the password to a third party, whether accidentally or otherwise, then such information will no longer be considered confidential.
9.3 We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the website.
9.4 We have the right to remove any material or posting you make on the website if, in our opinion, such material does not comply with the Content Standards (see section 13 below).
10. Viruses, Hacking And Other Offences
10.1 You must not misuse the website by knowingly introducing viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. You must not attempt to gain unauthorised access to the website, in particular non-public areas, the server on which the website is stored or any server, computer or database connected to the website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack.
10.2 By breaching this provision, you may commit a criminal offence and we may report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the website will cease immediately.
10.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the website or to your downloading of any material posted on it, or on any website linked to it.
11. Prohibited Uses
11.1 You may use the website only for lawful purposes. You may not use the website:
11.1.1 in any way that breaches any applicable local, national or international law or regulation;
11.1.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
11.1.3 for the purpose of harming or attempting to harm minors in any way;
11.1.4 to send, upload, download, use, re-use or knowingly receive any material which does not comply with our Content Standards (see section 13 below);
11.1.5 to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
11.1.6 to transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
11.2 You also agree:
11.2.1 not to reproduce, duplicate, copy or re-sell any part of any the website in contravention of the provisions of these Terms; or
11.2.2 not to access without authority, interfere with, damage or disrupt:
(a) any part of the Website;
(b) any equipment or network on which the website are stored;
(c) any software used in the provision of the website; or
(d) any equipment or network or software owned or used by any third party.
11.3 You may report any activities of any other user which violate applicable laws and/or these Terms by contacting us at info@Low Cost Life Cover.ie
12. Interactive Services
12.1 We may from time to time provide interactive services on the website, including, without limitation blogs, discussion boards, bulletin boards and client to client private messaging, together (“Interactive Services”).
12.2 Where we do provide any Interactive Service, we reserve the right to take down (in whole or in part), oversee, monitor or moderate any Interactive Service or Contributions, however, we are under no obligation to do so and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Service by you in contravention of our Content Standards (see section 13 below), whether the service is moderated or not.
13. Content Standards
13.1 These content standards apply to any and all material which you contribute to the website (“Contributions”), and to any Interactive Services associated with it (“Content Standards”).
13.2 You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any Contribution as well as to its whole.
13.3 Contributions must:
13.3.1 be accurate (where they state facts);
13.3.2 be genuinely held (where they state opinions); and
13.3.3 comply with applicable law in Ireland and in any country from which they are posted.
13.4 Contributions must not:
13.4.1 contain any material which is defamatory of any person;
13.4.2 contain any material which is obscene, offensive, hateful or inflammatory;
13.4.3 promote sexually explicit material;
13.4.4 promote violence;
13.4.5 promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
13.4.6 infringe any patent, copyright, database right, trade mark or other intellectual property right of any other person;
13.4.7 be likely to deceive any person;
13.4.8 be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
13.4.9 promote any illegal activity;
13.4.10 be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
13.4.11 be likely to harass, upset, embarrass, alarm or annoy any other person;
13.4.12 be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
13.4.13 give the impression that they emanate from us, if this is not the case; or
13.4.14 advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
14. Suspension And Termination
14.1 We will determine, in our discretion, whether there has been a breach of these terms through your use of the website. When a breach of these Terms has occurred, we may take such action as we deem appropriate.
14.2 Failure to comply with these terms constitutes a material breach of the terms upon which you are permitted to use the website, and may result in our taking all or any of the following actions:
14.2.1 immediate, temporary or permanent withdrawal of your right to use the website;
14.2.2 refuse to publish or post any material provided by you on the website;
14.2.3 immediate, temporary or permanent removal of any contribution, posting or material uploaded by you to the website;
14.2.4 issue of a warning to you;
14.2.5 legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
14.2.6 further legal action against you; or
14.2.7 disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
14.3 We exclude liability for actions taken in response to breaches of these terms. The responses described in these terms are not limited, and we may take any other action we reasonably deem appropriate.
15.1 You agree to indemnify us and keep us indemnified (including our directors, officers, agents, servants and employees) against all losses, costs, charges, demands, proceedings, damages, actions, expenses and claims howsoever incurred by us as a result of your use of the website or a breach by you of any of these terms.
15.2 In the event that your contributions infringe any rights of any third party, you shall, at your own expense and at our discretion, either obtain the right to use such contribution or render such contribution free of any infringement.
16. Linking To The Website
16.1 You may link to the website home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
16.2 You must not establish a link from any website that is not owned by you.
16.3 The website must not be framed on any other site, nor may you create a link to any part of the website other than the website home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with our Content Standards (see section 13 above).
16.4 If you wish to make any use of material on the website other than that set out above, please address your request to info@Low Cost Life Cover.ie
17. Links From The Website
Where the website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
18. Jurisdiction And Applicable Law
The Irish courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to the website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms are governed by Irish law.
We may revise these terms at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms may also be superseded by provisions or notices published elsewhere on the website.
20.1 All notices given by you to us should be sent to info@Low Cost Life Cover.ie. Subject to and as otherwise specified in these terms we may give notice to you at either the email or postal address you provide to us during the registration process.
20.2 Notice will be deemed received and properly served immediately when posted on the website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email that such email was sent to the specified email address of the addressee.
If we fail to insist upon strict performance of any of your obligations under any of these terms, or if we fail to exercise any of the rights or remedies to which we are entitled under these terms, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of your obligations under these terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with section 20 (Notices) above.
If any of these terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
23. Entire Agreement
23.1 These terms and any document expressly referred to in them and other terms accepted by you in connection with your use of the website represent the entire agreement between you and us in relation to their subject matter and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing.
23.2 Both you and us acknowledge that neither you nor us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between you and us except as expressly stated in these terms.
24. Your Concerns
If you have any concerns about material which appears on the website, please contact us at info@Low Cost Life Cover.ie
Thank you for visiting our Website.
Terms of Business Effective from 29/04/2013
Curragrove Financial Services T/A Low Cost Life Cover & AC Financial & Mortgage Services 6-9 Trinity Street, Dublin 2 Tel: 01-6853 818 www.lowcostlifecover.ie
These Terms of Business set out the general terms under which our firm will provide business services to you and the respective duties and responsibilities of both the firm and you in relation to such services. Please ensure that you read these terms thoroughly and if you have any queries we will be happy to clarify them. If any material changes are made to these terms we will notify you.
Authorisation with the Central Bank of Ireland
Curragrove Financial Services T/A Low Cost Life Cover & AC Financial & Mortgage Services is regulated by the Central Bank of Ireland as an insurance intermediary registered under the European Communities (Insurance Mediation) Regulations, 2005; as a Multi-Agency Intermediary under the Investment Intermediaries Act, 1995 and as a Mortgage Intermediary authorised under the Consumer Credit Act, 1995. Copies of our regulatory authorisations are available on request. The Central Bank of Ireland holds registers of regulated firms. You may contact the Central Bank of Ireland on 1890 777 777 or alternatively visit their website at www.centralbank.ie to verify our credentials.
Codes of Conduct
Curragrove Financial Services T/A Low Cost Life Cover & AC Financial & Mortgage Services is subject to the Consumer Protection Code, Minimum Competency Code and Fitness & Probity Standards which offer protection to consumers. These Codes can be found on the Central Bank’s website www.centralbank.ie
Our principal business is to provide advice and arrange transactions on behalf of clients in relation to life & pensions/mortgages/general insurance products. A full list of insurers, product producers and lending agencies with which we deal is available on request.
Curragrove Financial Services T/A Low Cost Life Cover & AC Financial & Mortgage Services acts as an Independent Broker which means that:
a) the principal regulated activities of the firm are provided on the basis of a fair analysis of the market; and
b) you have the option to pay in full for our services by means of a fee.
The concept of fair analysis is derived from the Insurance Mediation Directive. It describes the extent of the choice of products and providers offered by an intermediary within a particular category of life assurance, general insurance, mortgages, and/ or a specialist area. The number of contracts and providers considered must be sufficiently large to enable an intermediary to recommend a product that would be adequate to meet a client’s needs.
The number of providers that constitutes ‘sufficiently large’ will vary depending on the number of providers operating in the market for a particular product or service and their relative importance in and share of that market. The extent of fair analysis must be such that could be reasonably expected of a professional conducting business, taking into account the accessibility of information and product placement to intermediaries and the cost of the search.
In order to ensure that the number of contracts and providers is sufficiently large to constitute a fair analysis of the market, we will consider the following criteria:
- the needs of the customer,
- the size of the customer order,
- the number of providers in the market that deal with brokers,
- the market share of each of those providers,
- the number of relevant products available from each provider,
- the availability of information about the products,
- the quality of the product and service provided by the provider,
- cost, and
- any other relevant consideration.
Life & Pensions
Curragrove Financial Services T/A Low Cost Life Cover & AC Financial & Mortgage Services provides life assurance and pensions on a fair analysis basis i.e. providing services on the basis of a sufficiently large number of contracts and product producers available on the market to enable us to make a recommendation, in accordance with professional criteria, regarding which contract would be adequate to meet the your needs.
We will provide assistance to you for any queries you may have in relation to the policies or in the event of a claim during the life of the policies and we will explain to you the various restrictions, conditions and exclusions attached to your policy. However, it is your responsibility to read the policy documents, literature and brochures to ensure that you understand the nature of the policy cover; particularly in relation to PHI and serious illness policies.
Specifically on the subject of permanent health insurance policies it is our policy to explain to you a) the meaning of disability as defined in the policy; b) the benefits available under the policy; c) the general exclusions that apply to the policy; and d) the reductions applied to the benefit where there are disability payments from other sources.
For a serious illness policy, we will explain clearly to you the restrictions, conditions and general exclusions that attach to that policy.
Curragrove Financial Services T/A Low Cost Life Cover & AC Financial & Mortgage Services provides general insurance on a limited analysis basis (providing services on the basis of a limited number of contracts and product producers available on the market).
We provide advice on the following product providers:
- April (Insurety) Ireland Limited.
- Aviva Insurance Europe SE.
- Assurant Intermediary Limited.
Through the lenders or other undertakings with which we hold an agency, Curragrove Financial Services T/A Low Cost Life Cover & AC Financial & Mortgage Services can provide advice on and arrange mortgage products from the following range: fixed-rate loans, variable rate mortgages, capital & interest mortgages, interest only mortgages, endowment mortgages, pension mortgages and residential investment property.
Curragrove Financial Services T/A Low Cost Life Cover & AC Financial & Mortgage Services provides mortgage advice on a limited analysis basis (providing services on the basis of a limited number of contracts and product producers available on the market). We will need to collect sufficient information from you before we can offer any advice on housing loans. This is due to the fact that a key issue in relation to mortgage advice is affordability. Such information should be produced promptly upon our request.
Disclosure of Information
Any failure to disclose material information may invalidate your claim and render your policy void.
Curragrove Financial Services T/A Low Cost Life Cover & AC Financial & Mortgage Services is remunerated by commission and other payments from product producers or lenders on the completion of business. You may choose to pay in full for our services by means of a fee. Where we receive recurring commission, this forms part of the remuneration for initial advice provided. We reserve the right to charge additional fees if the number of hours relating to on-going advice/assistance exceeds 10 hrs.
In certain circumstances, it will be necessary to charge a fee for services provided. These are listed below for life, non-life business and Standard PRSAs. In other circumstances where fees are chargeable or where you choose to pay in full for our service by fee, we will notify you in writing in advance and agree the scale of fees to be charged if different from fees outlined below.
If we receive commission from a product provider, this will be offset against the fee which we will charge you. Where the commission is greater than the fee due, the commission will become the amount payable to the firm unless an arrangement to the contrary is made.
You may elect to deal with us on a fee basis. e.g.:
Principles / Directors €150 per hour
Senior Advisers €100 per hour
Additional fees may be payable for complex cases or to reflect value, specialist skills or urgency.
Personal Retirement Savings Accounts (PRSAs) – Fees
Where advice is requested for PRSAs, the following hourly fees will apply:
Advisor fees: €150 per hour.
Additional fees may be payable for complex cases or to reflect value, specialist skills or urgency. We will give an estimate of this rate in advance of providing you with services. If we receive commission from a product provider, this will be offset against the fee which we will charge you. Where the commission is greater than the fee due, the commission will become the amount payable to the intermediary unless an arrangement to the contrary is made.
Curragrove Financial Services T/A Low Cost Life Cover & AC Financial & Mortgage Services is remunerated by commission from insurers on completion of business. Details of this remuneration are available on request.
We may receive up to 1% of the loan for arranging mortgage finance.
This commission is paid by the mortgage lender.
A fee of €250 is charged for arranging your finance/application/advice
Please note that lenders may charge specific fees in certain circumstances and if this applies, these fees will be specified in your Loan Offer. You have the right to pay a fee separately and not include it in the loan. Typically, this situation arises in relation to specialist lending.
If we provide mortgage advice and obtain a Loan Offer for you and you subsequently do not proceed with your mortgage application through our firm, we will charge you an arrangement fee of €500 for our services.
It is in your best interests that you review, on a regular basis, the products which we have arranged for you. As your circumstances change, your needs will change. You must advise us of those changes and request a review of the relevant policy so that we can ensure that you are provided with up to date advice and products best suited to your needs. Failure to contact us in relation to changes in your circumstances or failure to request a review, may result in you having insufficient insurance cover and/or inappropriate investments.
Conflicts of interest
It is the policy of our firm to avoid conflicts of interest in providing services to you. However, where an unavoidable conflict of interest arises we will advise you of this in writing before providing you with any service.
Default on payments by clients
Our firm will exercise its legal rights to receive payments due to it from clients (fees and insurance premiums) for services provided. In particular, without limitation of the generality of the foregoing, the firm will seek reimbursement for all payments made to insurers on behalf of clients where the firm has acted in good faith in renewing a policy of insurance for the client.
Product producers may withdraw benefits or cover in the event of default on payments due under policies of insurance or other products arranged for you. We would refer you to policy documents or product terms for the details of such provisions.
Mortgage lenders may seek early repayment of a loan and interest if you default on your repayments. Your home is at risk if you do not maintain your agreed repayments.
We ask that you make any complaint against our firm, relating to services provided by us, in writing. We will acknowledge your complaint within 5 business days and we will fully investigate it. On completion of our investigation, we will provide you with a written report of the outcome. In the event that you are still dissatisfied with our handling of or response to your complaint, you are entitled to refer the matter to the Financial Services Ombudsman or the Pensions Ombudsman. A full copy of our complaints procedure is available on request.
Curragrove Financial Services T/A Low Cost Life Cover & AC Financial & Mortgage Services complies with the requirements of the Data Protection Acts, 1988 and 2003.
The data which you provide to us will be held on a computer database and paper files for the purpose of arranging transactions on your behalf. The data will be processed only in ways compatible with the purposes for which it was given. We would also like to keep you informed of mortgage, insurance, investment and any other services provided by us or associated companies with which we have a formal business arrangement; which we think may be of interest to you. We would like to contact you by way of letter, email, telephone call or text message. If you do not wish to receive such marketing information please tick the box in the Terms of Business acknowledgement letter. We may receive referrals from such firms and may advise them of any transactions arranged for you.
We are members of the Investor Compensation Scheme operated by the Investor Compensation Company Ltd. See below for details.
The Investor Compensation Act, 1998 provides for the establishment of a compensation scheme and the payment, in certain circumstances, of compensation to certain clients (known as eligible investors) of authorised investment firms, as defined in that Act.
The Investor Compensation Company Ltd. (ICCL) was established under the 1998 Act to operate such a compensation scheme and our firm is a member of this scheme.
Compensation may be payable where money or investment instruments owed or belonging to clients and held, administered or managed by the firm cannot be returned to those clients for the time being and where there is no reasonably foreseeable opportunity of the firm being able to do so.
A right to compensation will arise only:
- If the client is an eligible investor as defined in the Act; and
- If it transpires that the firm is not in a position to return client money or investment instruments owned or belonging to the clients of the firm; and
- To the extent that the client’s loss is recognised for the purposes of the Act.
Where an entitlement to compensation is established, the compensation payable will be the lesser of:
- 90% of the amount of the client’s loss which is recognised for the purposes of the Investor Compensation Act, 1998; or Compensation of up to €20,000.
For further information, contact the Investor Compensation Company Ltd. at (01) 224 4955.